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Privacy policy

This Privacy Policy describes how https://spshl.myshopify.com/ (the "Site" or "we") collects, uses, and discloses your personal information when you visit the Site or make a purchase from the Site.


Contact
If after reviewing this policy you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us at

Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information set out below) as "Personal Data". Please see the list below for more information about what personal information we collect and why.

Order information
Purpose of collection: to provide you with products or services to perform our contract, to process your payment information, to arrange to ship and to send you invoices and/or order confirmations, to communicate with you, to check our orders for potential risk or fraud and, where consistent with the preferences you have shared, provide you with information or advertising about our products or services.
Source of data collection: Collected from you.


Minors
We do not intentionally collect personal information from children. If you, as a parent or legal guardian, believe that your child has provided us with personal information, please contact us at the address above to request deletion.


Disclosure of Personal Information
We share your personal information with service providers who help us provide our services and perform our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your personal information here.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For example:

    We use Google Analytics to understand how our customers use the website. You can read more about how Google uses your personal information here. You can also opt out of Google Analytics here.
    We share information about your use of the website, your purchases, and your interaction with our advertising on other websites with our advertising partners. Some of this information is collected and shared directly with our advertising partners, in some cases also through the use of cookies or other similar technologies (to which you may consent depending on your location).
    We use Shopify Audiences to serve ads on other websites operated by our advertising partners to shoppers who have purchased from other Shopify merchants and may also be interested in what we have to offer. We also share information about your use of the site, your purchases, and the email address associated with your purchases with Shopify Audiences, which allows other Shopify merchants to provide you with offers that may be of interest to you.

For more information about how targeted advertising works, visit the Network Advertising Initiative ("NAI") educational page.


Use of Personal Information
We use your personal information to provide you with our services. This includes: offering products for sale, processing payments, shipping and fulfilling your order, and notifying you about new products, services, and offers.


lawful basis
If you are a resident of the European Economic Area ("EEA"), we process your personal data in accordance with the General Data Protection Regulation ("GDPR") based on the following legal bases:

    your consent;
    The performance of the contract between you and the website;
    Compliance with our legal obligations;
    To protect your vital interests;
    To perform a task that is in the public interest;
    For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention
If you place an order through the Website, we will retain your personal information for our records until you ask us to delete that information. For more information on your right to erasure, please see the "Your Right" section below.


Automated Decision Making
If you are a resident of the EEA, you have the right to object to processing that is based solely on automated decision-making (including profiling) where that decision-making produces a legal effect on you or otherwise significantly affects you.

We [DO/MAKE] fully automated decision-making that has a legal or otherwise significant impact on Customer Data.

Our processor, Shopify, uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant impact on you.

Services that contain elements of automated decision-making include:

    Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
    Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist will remain in place for a small number of days.

Sale of Personal Information
Our website sells personal information as that term is defined in the California Consumer Privacy Act of 2018 ("CCPA").

    categories of information sold;
    IF YOU USE SHOPIFY AUDIENCES: Information about your use of the website, your purchases, and the email address associated with your purchase
    instructions on how to opt out of sales;
    whether your business sells information about minors (under the age of 16) and whether you obtain express permission;
    if you offer a financial incentive to sell information, state what the incentive is].

GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, port it to a new service and request that your personal information be corrected, updated or deleted. If you wish to exercise any of these rights, please contact us using the contact information above.

Your personal data will first be processed in Ireland and then transferred to locations outside of Europe, including Canada and the United States, for storage and further processing. For more information on how data transfers comply with the GDPR, see Shopify's GDPR whitepaper.


CCPA
If you are a California resident, you have the right to access the personal information we hold about you (also known as a "right of access"), port it to a new service, and request that your personal data is corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above.

If you would like to appoint an agent to make these requests on your behalf, please contact the address above.

 

Mobile Terms of Service

Spshl

Last updated: May 1, 2023

The Spshl mobile message service (the "Service") is operated by Spshl (“Spshl”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Spshl’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Spshl through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Spshl. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18557441931 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Spshl mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18557441931 or email support@spshl.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


Cookies
A cookie is a small amount of information that is downloaded onto your computer or device when you visit our website. We use a number of different cookies including functional, performance, advertising, social media or content cookies. Cookies improve your browsing experience by enabling the website to remember your actions and preferences (e.g. login and region selection). This means you don't have to re-enter this information every time you return to the site or move from one page to another. Cookies also provide information about how visitors use the website, e.g. B. whether they are visiting for the first time or whether they are frequent visitors.

We use the following cookies to optimize your experience on our website and to offer our services.


Reports and Analysis
How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years after they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies may affect your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser settings, often found in your browser's "Tools" or "Settings" menu. For more information about how to change your browser settings or how to block, manage or filter cookies, see your browser's help file or visit websites such as B.:

Please also note that blocking cookies prevents the disclosure of information to third parties, e.g. B. to our advertising partners, cannot completely prevent. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.


Don't track
Please note that there is no consistent industry understanding of how to respond to "Do Not Track" signals, and we do not change our data collection and use practices when we detect such a signal from your browser.


Changes
We reserve the right to update this privacy policy from time to time, e.g. B. to consider changes in our practices or other operational, legal or regulatory reasons.


Complaints
If you wish to make a complaint, please contact us by email or post as set out under "Contact Us" above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: [add the contact information or website of the data protection authority in your country.

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